SolTech Hub Logo
Zimbabwe's Technology Partner

AI Customer Service Chatbot

Intelligent customer support automation

Back to Portfolio
Chatbot conversation interface

Project Overview

Designed and implemented an AI-powered chatbot for a retail client's customer service department, handling common inquiries, order status checks, and returns processing. The solution reduced support ticket volume by 35%.

Key Features

  • Natural language understanding
  • Multi-channel integration (web, mobile, social)
  • Contextual conversation handling
  • Seamless human handoff
  • Analytics and performance tracking
  • Continuous learning capabilities

Technologies

Python
TensorFlow
NLP
Azure Bot Service
Node.js
MongoDB

Project Link

View Live Project

Interested in a similar solution?

Contact Us

Project Gallery

Chatbot conversation interface
Admin dashboard for chatbot management
Analytics showing chatbot performance
Integration architecture diagram

Related Projects

E-Commerce Platform

E-Commerce Platform

Full-featured online store solution

Node.js
MongoDB
HR Management System

HR Management System

Complete workforce management solution

Node.js
Applicant Tracking System

Applicant Tracking System

Streamlined recruitment solution

View All Projects