AI Customer Assistant Chatbot
Intelligent customer support & conversation automation

Project Overview
Designed and implemented an AI-powered customer assistant chatbot for handling inquiries, order status checks, product recommendations, and instant support. The solution reduced support ticket volume by 35% with 24/7 automated resolution.
Key Features
- Natural language understanding
- Multi-channel integration (web, mobile, social)
- Contextual conversation handling
- Seamless human handoff
- Analytics and performance tracking
- Continuous learning capabilities
Technologies
Python
TensorFlow
NLP
Azure Bot Service
Node.js
MongoDB
Project Link
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